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Member Service

You’re not just a customer, you’re a member!

Information. Protection. Security.

Buckeye provides all members with the information you need to manage your safe and secure in many convenient ways.

No purchase necessary

Contact Us

Before submitting a support question please refer to our Frequently Asked Questions page to see if there is already an answer to your question available.

If you have access to your Home Banking account, please send your support questions through the Message Center within Home Baking as this allows us to more easily verify your identity and is a more secure communication method than email. Generally you can expect a response within one hour if sent during normal business hours.

Please note that no secure account inquiries or changes will be can by contacting us via this page or via email. This page is intended for general information about the credit union. This is for your own security. If you need to make changes to your account, or cannot access your online banking, please call or stop in at your local branch during business hours.

All questions and comments submitted via email will be responded to within two business days. For security reasons please refrain from submitting sensitive personal information (such as account number or social security number) via email. For prompt service during business hours please call your local branch, contact information can be found here.

You’re not just a customer, you’re a member. And it shows in the great customer service.