What Victims of Theft Need to do:

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Keep records of all correspondence Accurate and complete records will help you to resolve your identity theft case more quickly. Keep the originals of supporting documents, like police reports and letters to and from creditors, send copies only. Set up filing system for easy access to your paperwork. Keep old files even if you believe your case is closed. Contact account issuer in question Have a plan when you contact a company. Don’t assume that the person you talk to will give you all the information or help you need. Prepare a list of questions to ask the representative, as well as information about your identity theft. Don’t end the call until you’re sure you understand everything you’ve been told. If you need more help, ask to speak to a supervisor. Write down the name of everyone you talk to, what he or she tells you and the date the conversation occurred. Follow up in writing with all contacts you’ve made on the phone or in person. Contact the fraud department for the three major credit bureaus Experian 1-888-397-3742 www.experian.com TransUnion 1-800-680-7289 www.transunion.com Equifax 1-800-525-6285 www.equifax.com Contact FTC ID Theft Hotline 1-877-IDTHEFT www.consumer.gov/idtheft Contact your local police department Notify law enforcement (police department)where Identity theft occurred Obtain copies from any/all police reports Contact US Postal Inspection Service Office 1-800-275-8777 www.usps.gov/websites/depart/inspect Primary jurisdiction involving US Mail Telemarketing Fraud Contact 877-987-3728 Contact United States Secret Service (USSS) local field office Investigates financial crimes Will intervene if amount is $250,000 or more Still notify in case part of larger fraud ring Contact State Department of Justice If you suspect your name or SSN being used by an Identity Thief to get a Drivers License or non-Drivers ID Card Contact the Department of Motor Vehicle If Identity Thief establishes a new phone service in your name, unauthorized calls, using calling card and pin Contact Service Provider Contact State Public Utility Commission for local Service Providers or the Federal Communications Commission for long distance service & cellular providers at 1-888-CALL-FCC or www.fcc.gov/ccb/enforce/complaints.htm1 Contact Social Security Administration (SSA) 1-800-269-0271 Fraud hotline Report Fraudulent use of your SSN “May” (very rare) issue new SSN Contact Internal Revenue Service 1-800-829-0433 Suspect improper use of ID in connection with tax violations If you believe an identity thief has tampered with your securities investments or a brokerage account Contact your broker Contact the Securities & Exchange Commission Contact utility companies Contact major check verification companies if Bank accounts set up using Identity theft Chex Systems (closed checking accounts) 800-428-9623 Cross Check 800-522-1900 Equifax 800-437-5120 National Processing Co. (NPC) 800-526-5380 CheckRite 800-766-2748 SCAN 800-262-7771 Telecheck 800-710-9898 If a victim of Internet Fraud file a complaint at www.ic3.gov For more information visit www.ftc.gov on Identity Theft. Quick Links - Apply for Membership - Contact us