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Buckeye State Credit Union
Buckeye State Credit Union
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What Victims of Theft Need to do:

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Keep records of all correspondence
Accurate and complete records will help you to resolve your identity theft case more quickly.
    • Keep the originals of supporting documents, like police reports and letters to and from creditors, send copies only.
    • Set up filing system for easy access to your paperwork.
    • Keep old files even if you believe your case is closed.



Contact account issuer in question
Have a plan when you contact a company. Don’t assume that the person you talk to will give you all the information or help you need. Prepare a list of questions to ask the representative, as well as information about your identity theft. Don’t end the call until you’re sure you understand everything you’ve been told. If you need more help, ask to speak to a supervisor.

    • Write down the name of everyone you talk to, what he or she tells you and the date the conversation occurred.
    • Follow up in writing with all contacts you’ve made on the phone or in person.



Contact the fraud department
for the three major credit bureaus



Contact FTC ID Theft Hotline



Contact your local police department



Notify law enforcement (police department)where Identity theft occurred

    • Obtain copies from any/all police reports



Contact US Postal Inspection Service Office



Contact United States Secret Service (USSS) local field office

    • Investigates financial crimes
    • Will intervene if amount is $250,000 or more
    • Still notify in case part of larger fraud ring



Contact State Department of Justice



If you suspect
your name or SSN being used by an Identity Thief to get a Drivers License or non-Drivers ID Card

    • Contact the Department of Motor Vehicle



If Identity Thief establishes
a new phone service in your name, unauthorized calls, using calling card and pin

    • Contact Service Provider
    • Contact State Public Utility Commission for local Service Providers or the Federal Communications Commission for long distance service & cellular providers at 1-888-CALL-FCC or www.fcc.gov/ccb/enforce/complaints.htm1



Contact Social Security Administration (SSA)

    • 1-800-269-0271 Fraud hotline
    • Report Fraudulent use of your SSN
    • “May” (very rare) issue new SSN



Contact Internal Revenue Service 1-800-829-0433

    • Suspect improper use of ID in connection with tax violations



If you believe an identity thief has tampered
with your securities investments or a brokerage account

    • Contact your broker
    • Contact the Securities & Exchange Commission



Contact utility companies



Contact major check verification companies
if Bank accounts set up using Identity theft

    • Chex Systems (closed checking accounts) 800-428-9623
    • Cross Check 800-522-1900
    • Equifax 800-437-5120
    • National Processing Co. (NPC) 800-526-5380
    • CheckRite 800-766-2748
    • SCAN 800-262-7771
    • Telecheck 800-710-9898



If a victim of Internet Fraud
file a complaint at www.ic3.gov



For more information
visit www.ftc.gov on Identity Theft.








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- Contact us, click here.


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